PRIVACY POLICY
Ganzhou Billionsports Technology Co., Ltd., Zhongshan Billionsports Technology Co., Ltd., Hong Kong Millionsports Equipment Co., Ltd., Millionsports Equipment (Shenzhen) Co., Ltd., Shenzhen Xa Technology Co., Ltd. (hereinafter referred to as "Billionsports" or " We") provide you with safety helmets, accessories and other ancillary products (collectively referred to as "products") and many online and offline services related to the products, including but not limited to our website, smart sports systems, commodity exhibition exchanges and others Services (collectively ,the "services").You may be asked to provide your personal information while communicating with us and/or with one of our affiliated companies. We highly values the protection of your personal information and personal privacy, and we also understand you may be concerned with how your personal information is used or shared. As such, this Privacy Policy is prepared to inform you on how we collect, use, disclose, share or store your personal information.
Please read this Privacy Policy carefully. By using our Products and/or Services, you are agreeing that you are at least eighteen (18) years of age and that you have fully understood and accepted all the terms and content of this Privacy Policy. If you do not agree with this Privacy Policy, you may not use our Products and/or Services.
Scope of Personal Information
"Personal Information" under this Privacy Policy refers to information we collects from individuals that can be used either independently (for example, such as name or personal identification number data) or if not, jointly with other information (for example, such as position or bicycle status data) to identify a particular individual. It is possible that the information we collect include both types of the aforementioned information. Regarding Personal Information that can be used independently, we will only collect such information after having notified you and acquired your consent. Regarding Personal Information that cannot be used independently, we may collect, use, transfer or disclose such information for any purposes provided the information is not used jointly with other information.
Personal Information we may collect from you include but are not limited to your name, mailing address, telephone number, electronic mail address, other contact method, age, date of birth, sex, educational history, occupation history, postal code, zone number, personal images, hobbies or preferences, personal identification card information, credit card information, unique device identifier, geo-locational information, electric bicycle status, or behavioural information.
Means of Personal Information Collection
We may collect and store your Personal Information in a variety of ways, including, but not limited to, the following
When you voluntarily provide to us when visiting our official website or participating in our online services, for example, when you contact us on our website or via email with a question or comment or participate in an online survey;
When you sign up or register for one of our offline services, for example, when you apply for a test wear or join one of our brand clubs;
When you use our sports safety helmet;
When you download or use an application developed by us or our designated companies;
When you subscribe to us on social varies media platforms (such as Weibo or Wechat);
When you make Personal Information available through publicly accessible means, such as your postings on social media networks like BBS, Weibo, and WeChat;
When you provide your information to one of our call center representatives;
From independent authorized dealers, for example, when you purchase our Products or repair Products through one of our dealers;
From our other business partners and/or service providers (both affiliates and non-affiliates), for example, we may obtain Personal Information about you from auto trade show participants and other third parties for sales leads purposes;
Other methods from which we may collect and add your Personal Information to our customer database.
Collection of Information Through Cookies: Cookies and other tracing technologies may be used to better help us understand how customers use our website. Cookies are a type of unique identifiers for your device. Through identifying your device, we are able to recommend to you personalized products and advertisements (including advertisement contents of affiliated websites provided by our websites). We filter and analyze the information collected through cookies to allow us to provide more tailored and valued product information and services to different customers groups. Information collected through cookies are Personal Information that cannot be used independently. You acknowledge and consent that we may use the information collected through cookies jointly with other information. Most web browser applications have cookies automatically turned on. However, you may adjust your web browser application settings to turn off cookies. However, we recommend you to turn on cookies functions to be able to enjoy our better-quality and more personalized services.
Collection of Information Through Video Surveillance Cameras: We may collect your personal images through video surveillance cameras located within the stores of our authorized distributors or any other our premises when you enter and remain on scene in such stores or premises. You consent to and permit us to collect your personal images through video surveillance cameras located within our stores or premises. We will only collect, use or process the images for theft-prevention purpose, security surveillance purpose or any other Personal Information Collection Purposes (see definition below) listed in this Privacy Policy.
Collection of Information Through Call Centers:When you call our service hotlines, to provide better quality services and to allow us to follow up to your requests, we may collect your Personal Information during the phone conversation or record the phone conversation through electronic media means. You acknowledge and consent to us collecting your personal information during the phone conversation as well as to record the phone conversation.
Collection of Information Through Mobile Devices or Vehicle Mounted Systems: When you download or use applications (such as vehicle mounted systems) developed by us or by our designated companies, we may receive information such as your geo-location, vehicle status or mobile devices (such as including the unique number used to identify your mobile devices). Such information is used to determine your, your devices or your vehicle’s approximate location so that we can provide or improve upon our location-based Services or other personalized Services. ou acknowledge and consent to us collecting the aforementioned personal information such as geo-location, vehicle status or mobile device unique identifier.
Collection of Information Through WIFI:When you use Free WIFI in the location of our Authorized Dealer, such WIFI system may collect your cell phone number, related device number, geo-location information, internet and mobile app browsing record. We will use independently use such Information or combine such information with other information we collected so that we can provide personalized Services to you. You acknowledge and consent to us collecting the aforementioned personal information such as cell phone number, mobile device unique identifier, geo-location, and internet browsing record.
Consequences of Not Providing Personal Information
You may elect to not provide your Personal Information. If you choose not to provide your Personal Information, we may not be able to provide our Products or Services to you and we may not be able to respond to your questions encountered. For any loss you may suffer arising thereof, we shall bear no liability.
How We Use Your Personal Information
We may use the Personal Information we collect for the following purposes (the "Personal Information Collection Purposes"):
To administer and offer you our Products and Services, and to promptly communicate with you regarding the usage of our Products and Services;
To provide to you personally customized Products and Services (including regional customization and personal customization), so as to allow you to have a better personal experience in using our Products and Services;
To support the technical performance and functioning of our Services, and respond to your inquiries and requests and to process your transactions;
To provide to you aftersales services and support and to receive your feedbacks;
To promptly notify you of our newest Products, Services, derivative Products and Services, event preview, lottery draw, competition or other promotional activities;
To use your Personal Information for internal purposes such as data analysis and research, to improve our products, Services, and communication with customers and to resolve customer inquiries;
To use the Personal Information to issue important notifications in relation to the safety of Products and Services, such as those relating to recalls and field actions. As the information can be critical to your safety, we strongly recommend you to not reject the acceptance of such information.
To investigate actual or suspected instances of fraud or to prevent fraud or other potentially illegal activities; and In any other manner in which you consent.
In some circumstances, we may also combine your Personal Information with your Non-Personal Information for analytics and research purposes and to provide and improve our Products, Services, content, and advertising.
We will not use your Personal Information in contravention of the above Personal Information Collection Purposes or outside the scope of this Privacy Policy.
Disclosure and Sharing of Your Personal Information to Third Parties
We respect your personal privacy and we comply with the relevant laws and regulations. We promise to keep in strict confidence your Personal Information we have collected and we will not sell your personal information to others. We will only share your Personal Information with the below third parties that comply with this Privacy Policy or that which at least have in place the same protection standard as this Privacy Policy, to fulfill the Personal Information Collection Purposes. Unless otherwise stated, these third parties do not represent us in the context of collecting, processing or transferring personal information, and GBL is therefore not responsible for the collecting, processing or transferring personal information by these third parties.
Our Affiliated Companies and Subsidiaries: to ensure the members of our company corporate group can provide to you a consistent level of service quality, we may share your personal information with our affiliated companies and subsidiaries.
Our Authorized Distributors: Authorized dealersare our sales channels responsible for introducing and selling to you our Products and Services. To better provide pre-sale and aftersales services, we share your Personal Information related to Personal Information Collection Purposes with the authorized dealers.
Business Partners: Our businesses involve working with various third party partners. To better promote cooperation and to enable better quality and updated Products and Services, we may share your Personal Information with the third party partners;
Third Party Service Providers: we engage third party companies (such as suppliers, service outsourcing providers) to provide to our customers the relevant services, including but not limited to call return, mail delivery, e-mail or text messages, customer information clearing, data analysis, marketing sales support, customer satisfaction survey, customer inquiries acceptance and customer request processing. Such third party companies may only access, use, process or retain your Personal Information to fulfill their obligations or to assist us in fulfilling the Personal Information Collection Purposes. The third party companies may not use your Personal Information for any other purposes.
Call Center: We maintain a call center to centrally accept and respond to your requests so as to improve our Service qualities. To effectively provide to you the Services, we may need to provide your Personal Information to the call center,
Business Transfer: To maintain our businesses, we may restructure, merge or sell certain businesses. Where our assets are therefore transferred to the relevant third parties, the Personal Information we have collected are also transferred to the relevant third parties.
Investigation or Audit: In accordance with the applicable laws and regulations, We may be subject to investigation or audit by the relevant government agencies or regulatory departments from time to time. During the process of such investigation or audit, if we are required to disclose your Personal Information and such disclosure cannot be timely notified to you, you consent to us disclosing your Personal Information to the relevant third parties during the investigation or audit process without us having to acquire your additional consent.
Others: If under other laws, regulations, legal procedures, court orders, litigation and/or request by public institutions or government departments, or due to national security, enforcement activities or other matters of public importance, or to enforce our terms and conditions or to protect our operations or users, disclosure of your Personal Information is appropriate or necessary, we may disclose your Personal Information with relevant third parties.
When Your Otherwise Consent:We may otherwise disclose your Personal Information with third parties where you otherwise give us your consent or direct us to do so.
Processing and Storage of Personal Information
We will not process, alter, or damage your Personal Information in contravention of the Personal Information Collection Purposes or outside the scope of this Privacy Policy.
When we store your Personal Information, we implement reasonable and sufficient security measures to ensure that your Personal Information is safe from unauthorized access, disclosure or loss. Such security measures include but are not limited to electronic security measures and physical security measures.
Integrity and Update of Personal Information
We makes it easy for you to keep your key Personal Information accurate, complete, and up to date. We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
The Accuracy and completeness of your Personal Information is very important. You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account at http://www.billionsports.com.cn
Choices
We may send you marketing information through E-mail, telephone, SMS or MMS, letter or any other means, including, but not limited to, notifying you of latest information of our Products and Services,inviting you to attend our marketing activities, or issuing notice of our Products or Services.
If you wish to opt out of receiving marketing information from us,you may choose opt-out in accordance with our “opting-out approach”. Please note that it may take a few days to process your opt-out request and you may continue to receive promotional or marketing messages during this time.
Children
We do not intentionally collect Personal Information of children below the age of 18. If we discover that we have collected Personal Information of children below the age of 18 without the consent of the child’s parents, we shall take prompt measures to delete such information.
Collection of Your Personal Information by Third Parties Through Our Products or Services
Our Products or Services may contain link to third party websites, products or services. Our Products and Services may also use or provide third party products or services – for example, vehicle mount information system. The use, processing, storage, transfer, retention, and destruction of such Personal Information collected by the third parties through our system, products or services are governed by the third parties’ policies and rules regarding privacy. If during the process, we do not capture or receive your Personal Information, we do not bear any relevant liability. We hope you take time to understand the privacy policies and rules of such third parties. However, if during the process, We capture or receive your Personal Information, we shall strictly comply with the terms of this Privacy Policy.
Updates
We shall have the right to amend and update this Privacy Policy at any time. If we have made a material change to the Privacy Policy, we shall promptly publish the most updated Privacy Policy on our website http://www.billionsports.com.cn We shall also disclose the most updated Privacy Policy to our authorized dealers for you to inquire for. Unless otherwise stated, the most updated Privacy Policy shall be applicable to you and all your Personal Information.
Contact Us
If you have any questions or require consultation in regards to the above policy content or to the protection of your Personal Information, or if you would like to access your Personal Information held by SGM, or if you would like to amend the Personal Information you have provided, please contact us at the following: [billionsports@billionsports.com.cn ]. We shall provide you with a response as soon as possible after we have received your inquiry or request. Such response shall be free, unless the cost or the frequency of providing the response is unreasonable.
Please read this Privacy Policy carefully. When you have finished reading and provided your Personal Information, or when you have purchased our Products or used our Services, you fully acknowledge and accept all terms and content of this Privacy Policy.
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